Cancellation and Refund : Not Applicable for Digital Product Sale

We love our customers and their decision regarding our Cancellation & Refund Policy

RETURN POLICY : Applicable for Non Digital Product only. Last updated August 23, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date, if product are not digitally downloadable. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS 

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Sun Infosoft Inc.

Attn: Returns

RMA #

537/108, Sun Tower, Anand Colony, Baldeo Bag Reva Town Jabalpur-482002, M.P. India Madhya  Pradesh – 482002 India

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

  •     Domain Registration
  •     Dedicated Server
  •     VPS/VDS Server

For defective or incomplete  products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  •        Digital Product ! Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Mobile : +91 77488 78488

Email : [email protected]

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